At Massage with Ivie, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://massagewithivie.com/ (the “Site”) and when you use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Book an appointment.
- Purchase a gift voucher.
- Contact us via the Site or email.
- Subscribe to our newsletter or promotional emails.
The personal information we collect includes:
- Name: To personalize your experience and provide services.
- Email address: For communication and delivery of services or vouchers.
- Phone number: To contact you regarding your appointments.
- Payment details: Processed securely via our payment processor.
- Any additional information: You choose to provide.
We may also collect non-personally identifiable information through cookies and analytics tools, such as your IP address, browser type, and usage patterns when visiting our Site.
2. How We Use Your Information
We use the personal information you provide to:
- Process bookings, appointments, and gift voucher purchases.
- Communicate with you about your appointments or purchases.
- Provide customer service and support.
- Send you promotional materials and updates, if you have opted to receive them.
- Improve our website and services based on usage data and feedback.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website, such as:
- Essential Cookies: To ensure the Site functions properly.
- Analytics Cookies: To analyze traffic and understand user interactions.
- Advertising Cookies: To provide relevant offers and promotions.
You can manage or disable cookies through your browser settings, but this may impact your ability to fully use the Site.
4. Data Sharing and Disclosure
We respect your privacy and will never sell, rent, or trade your personal information. We may share your information only with trusted third parties, such as:
- Payment processors: To securely process your payments.
- Service providers: Who help us operate our business (e.g., booking systems).
- Legal authorities: If required by law or to protect our legal rights.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the personal data we hold about you.
To exercise any of these rights, please contact us at [insert email address].
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of the Site after any changes signifies your acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Massage with Ivie
Email: ivie@massagewithivie.com
Phone: 0411 300 027
